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DOCUMENTS FOR CLAIM



DOCUMENTS FOR CLAIM


Please make a claim with following documents depending on the cause of accident.


      PROPERTY INSURANCE

  1. Original copy of the insurance policy
  2. Insured’s claim application
  3. An official letter for claim /for legal entities only/
  4. Statement for the loss by related authorities depending on the accident situation / National Emergency Management Agency, General Agency for Specialized Investigation, Housing and Public Utilities Authority of the Ulaanbaatar City, National Apartment Association, Police, National Agency for Meteorology and Environment Monitoring of Mongolia etc/
  5. Photos, video footages and other evidences
  6. Loss estimation report by authorized loss adjusting company which is accredited by Financial Regulatory Commissio
  7. A copy of the property certificate
  8. Other related documents if it is necessary /loan contract, mortgage note etc/

       PERSONAL ACCIDENT

  1. Original copy of the insurance policy
  2. Insured’s claim application
  3. Statement for the loss by related authorities depending on the accident situation / National Emergency Management Agency, General Agency for Specialized Investigation, Police, National Trauma & Orthopaedic Research Center, National Agency for Meteorology and Environment Monitoring of Mongolia etc/
  4. Original copy of ambulatory card
  5. If the Insured became disabled as a result of the accident, note of doctor’s meeting, disability certificate and decision of committee
    • Photos, video footages and other evidences / photographs, videos, x-ray photograph, tomography etc /
    • Original copy of sick-list

      / COMPREHENSIVE/ TRAVEL INSURANCE

In case of an occurrence, the Insured is OBLIGED TO contact immediately (within 24 hours) to MAPFRE ASISTENCIA-ийн 86-21-22308766/. . . . . . . . which gives professional assistance in case of emergency and has wide network in every country by following addresses. (By doing this, the Insured will receive free& professional advices and can completely solve his/her problem with the help of highly experienced advisor in due course.) Address: (If the insured or reinsured send Mapfre Claim’s documents in event of insurance) 12 Floor, Yi De Building, No. 1538, West Yan An Road, Shanghai, China, Zip Code 200052, Attention: Sherry Liu / Rachel Sun, from Finance Dpt Fax: 86-21-62885828 Email: cncosiam@roadchina.com.cn ( If any attachment involved, please keep its size less than 2M) .

  1. Original copy of the insurance policy
  2. Insured’s claim application
  3. A copy of foreign passport
  4. Evidence of payment for medical care and official document claimed treatment fee
  5. Sick-list about insured’s disease, medical history, medical examination, original of laboratory test, document of medical service /official address, telephone and seal must be verified by signature /
  6. Medicine list and evidence of payment for medicine purchased in accordance with doctor’s prescription / to be verified by pharmacy seal /
  7. Statement for cause of death in case insured died and air bill that airlifted corpse to the homeland
  8. Original copy of documents to prove additional expenses for complex insurance
  9. Statement for delay by the company in case flight is delayed

      VEHICLE INSURANCE

  1. Original copy of the insurance policy
  2. Insured’s claim application
  3. An official letter for claim /for legal entities only/
  4. Fill the application form MDDNT-2 completely and correctly /for the person who driven/
  5. A copy of driver’s license and vehicle certificate of the each party involved in the accident
  6. Statement for the loss by related authorities depending on the accident situation / Road Traffic police, National Emergency Management Agency, General Agency for Specialized Investigation, Police, National Agency for Meteorology and Environment Monitoring of Mongolia etc/
  7. Loss estimation report by authorized loss adjusting company which is accredited by Financial Regulatory Commission  

      DRIVER’S LIABILITY INSURANCE

  1. Please give traffic police / 102 / in auction
  2. When the insured person stuck for 1800-1990 via telephone from her place of the incident was carried out by check-calling "Instant Office Mongolian Insurance Company"
  3. Insured’s claim application
  4. Statement for the loss by related authorities depending on the accident situation / Road Traffic police, National Emergency Management Agency, General Agency for Specialized Investigation, Police, National Agency for Meteorology and Environment Monitoring of Mongolia etc/
  5. A copy of driver’s license and vehicle certificate of the each party involved in the accident
  6. An official letter for claim /for legal entities only/
  7. Loss estimation report by authorized loss adjusting company which is accredited by Financial Regulatory Commission
  8. Fill the application form MDDNT-2 completely and correctly /for the person who driven/
  9. Other related documents if it is necessary. /loan contract, mortgage note etc/.

      ELECTRONIC EQUIPMENT INSURANCE

  1. Original copy of insurance policy
  2. Insured claim application
  3. Statement for the loss by related authorities depending on the accident situation
  4. Statement for the loss by related authorities depending on the accident situation / National Emergency Management Agency, General Agency for Specialized Investigation, Police, National Agency for Meteorology and Environment Monitoring of Mongolia etc/
  5. Loss estimation report by authorized loss adjusting company which is accredited by Financial Regulatory Commission
  6. Photos, videos and other evidences
  7. An official letter for claim / for legal /
  8. Other related documents if it necessary / loan contract, mortgage note, trade acceptance etc/

      HEAVY AND SPECIAL PURPOSE MACHINERY INSURANCE

  1. Original copy of insurance policy
  2. Statement for the loss by related authorities depending on the accident situation which is district or local of traffic Police department
  3. Related certification copy of heavy machinery, driving license copy for the person who driven
  4. An official letter for claim / for legal/
  5. Loss estimation report by authorized loss adjusting company which is accredited by financial regulatory commission
  6. Fill the application form MDDNT-2 completely and correctly / for the person who driven/
  7. Fill the application form MDDNT-7, completely and correctly by notarized which is make indemnity if insured loss occure to uninsured person
  8. Other related documents if it necessary

       CARGO INSURANCE

  1. Original copy of the insurance policy and certificate
  2. Insured’s claim application
  3. An official letter for claim /for legal entities only/.
  4. Statement for the loss by related authorities depending on the accident situation / National Emergency Management Agency, Police, National Agency for Meteorology and Environment Monitoring of Mongolia, Mongolian National Chamber of Commerce and Industry etc/
  5. Original copy of bill of lading
  6. Original copy of commercial invoices
  7. Original copy of certificate of origin
  8. Original copy of packing list
  9. Original copy of freight invoice
  10. Original copy of delivery receipt
  11. A copy of sale and purchase agreement
  12. Other related documents if it is necessary: o-Independent expert’s report and evidence of payment to them /on spot of the occurrence/ o-Loading report in origin port o-Unloading report in destination ports o-Loss estimation report by authorized loss adjusting company which is accredited by Financial Regulatory Commission

      CARRIERS CARGO LIABILITY INSURANCE

  1. Original copy of the insurance policy and certificate
  2. Insured’s claim application
  3. An official letter for claim /for legal entities only/.
  4. Statement for the loss by related authorities depending on the accident situation / National Emergency Management Agency, Police, National Agency for Meteorology and Environment Monitoring of Mongolia, Mongolian National Chamber of Commerce and Industry etc/

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